Overall, the picture for those with a visible difference is positive, although a subsection of between a quarter and a third are having negative experiences in employment, health and well-being and relationships. This subsection is particularly likely to consist of younger age groups, those who are currently undergoing treatment, and those who have experienced hostile behaviour before, this is likely because younger people are more likely to report experiencing hostile behaviour before, and that they are currently undergoing treatment.

• A third (36%) say that they have been discriminated against in job applications because of their appearance.
• A third of those who have had a job think that their employer(s) have not been effective in preventing discrimination against them in the workplace, and that they do not feel like they could approach manager(s) or senior colleague(s) with concerns about discrimination against them in the workplace (both 34%).
• Two in five (43%) agree that they are more likely to spend their money on a brand that shows someone with a visible difference in an advert.
• A fifth or more say that:
  • They feel isolated from friends or family because of their visible difference (23%)
  • That their family or friends misunderstand the nature of the visible difference or its impact on them (29%)
  • That they often worry about how friends or family react to, or behave around, their visible difference (28%)
  • That they do not feel like they can talk openly to their family about issues related to their visible difference (35%)